Because customers are already upset, the language of adjustment messages should be particularly ________

A) adamant
B) ?sensitive
C) negative
D) ?vague

B

Business

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Explain the importance of market metrics, and name and describe the two types of market metrics, providing examples of specific metrics for each

What will be an ideal response?

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Professional financial planners must past stringent federal exams before they are allowed to sell their services

Indicate whether the statement is true or false.

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