What is a benefit of active listening?
A) Enables you to solve a problem faster
B) Enables the customer to control the conversation
C) Allows the customer to feel in control
D) Enables more billable hours, which helps with business bottom lines
A
Computer Science & Information Technology
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The change history information includes the name of ________, when the change was made, and what data was changed
A) the file that was opened B) the computer that was used C) the person who made the change D) the folder that was opened
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In VBA, a statement is the value that a module passes to a function
Indicate whether the statement is true or false
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