Case Base Critical Thinking
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Case 1
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Lyle works for Cobra International (CI), a pet shop that specializes in reptiles. Business has been really picking up, and the number of calls they have received in response to their website has increased substantially. Lyle sees this jump in business as a great opportunity to gather information about who buys reptiles for pets and how CI might better serve them.
Lyle wants to know if CI could do anything to improve its service to online customers, and he wants to give the people who fill in the form ample space to discuss their concerns. Which form object would be the best choice for gathering this sort of data?
A. Radio buttons
B. Text field
C. Check boxes
D. Text Area Field
Answer: D
Computer Science & Information Technology
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