Which of the seven main metaphors in the ZMET reflects a sense of mastery, vulnerability, and well-being?

The marketing research problem asks what the DM needs to do, whereas the management decision problem asks what information is needed and how it can best be obtained (Table 2.1 in the text)

Indicate whether the statement is true or false

A bank manager wants to determine the percent of time the bank's tellers are working and idle. He decides to use work sampling, and his initial estimate is that the tellers are idle 20% of the time

Approximately how many observations should be taken to be 95% confident that the results will not be more than 5% away from the true result? A) 6 B) 16 C) 44 D) 210 E) 246