According to Richard Daft’s definition, leadership seeks change, while management seeks order and stability
a. true
b. false
Ans: a. true
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Answer the following statements true (T) or false (F)
1. Maintaining face is an interactive task. 2. Our identities can be threatened if messages we receive do not support our positive or negative face. 3. An identity marker is a physical expansion of the self, such as a name tag. 4. When you create a halo, whether positive or negative, for an individual, you are likely to interact with that person in a way that supports that impression. 5. Our attributions are the negative inferences we form when individuals engage in behavior we don’t like or of which we don’t approve.
A person who stores up grievances against another person and unloads them when an argument arises is engaging in the unproductive conflict strategy known as __________.
A. avoidance B. gunnysacking C. beltlining D. blaming