When you talk to another person, only about 7% of your message is transmitted through the words you use. What percentage is transmitted through body language such as gestures and expression?

How can an electronic health record be used to improve the delivery of occupational therapy services?

A) By increasing the number of people with access to outcomes data B) By reducing redundancy C) Through easy retrieval of service delivery and outcome data D) Through easy retrieval of billing data

You respond to a construction site on a very hot summer day for a person "not acting right." You find a 38-year-old male patient seated in a work vehicle with the air conditioner on maximum. Coworkers state the patient was working for the last 2 hours pouring concrete when he started "speaking gibberish" and nearly collapsed. The patient is responsive to verbal stimuli. Your initial vital signs

are blood pressure 90/60, pulse 136, and respiratory rate 24. The patient's skin is cool to the touch and dry but his shirt is wet with visible salt rings. Which is the best treatment for the patient? A) Apply high-concentration oxygen and rapidly transport to the nearest medical facility. B) Have the patient sip water slowly to replace what he has lost. C) Have the patient drink at least 1 liter of water to replace what he has lost. D) Cool the patient with tepid water.