In the water and rocks analogy for lean:

A) water represents problems.
B) water represents inventory.
C) rocks represent inventory.
D) water wears away rocks gradually just like continuous improvement programs improve quality.

Answer: B

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The production department at RLM Inc. is always in conflict with the sales department because the former accuses the latter of promising delivery dates to customers that are unrealistic. The source of conflict in this example is

a. communication. b. personalities. c. tasks. d. structure. e. management.

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There is a Federal Law that is designed to protect purchasers of subdivision properties that are located in the United States and are being offered for sale in interstate commerce. This law provides for a right of rescission within

A. three days. B. five days. C. seven days. D. ten days.

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