Which of the following steps in the selling process is most focused on ensuring customer satisfaction and repeat business?

Which of the following is true of the Public Company Accounting Oversight Board?

A) All members of the Public Company Accounting Oversight Board have to be certified public accountants (CPAs). B) The Public Company Accounting Oversight Board was created by the Tax Reform Act of 1976. C) The Securities and Exchange Commission (SEC) has oversight and enforcement authority over the board and its functioning. D) The Public Company Accounting Oversight Board lacks the power to initiate any disciplinary actions against defaulting accountants.

Which of the following is not part of the fresh start in bankruptcy?

A) Preserving existing business relations B) Preventing certain creditors from gaining unfair advantage over other creditors in the collection process C) Protection for debtors from creditors' abusive actions in collecting past debts D) Preventing the debtor from incurring excessive debt following the discharge in bankruptcy E) Protecting creditors from actions by the debtor that would diminish the value of the bankruptcy estate