Matching

175) active listening
176) critical listening
177) empathetic listening
178) questioning
179) hearing
180) informational listening
181) paraphrasing
182) listening
183) interpreting
184) passive listening
A) processing the meaning of a message
B) evaluating the speaker's message or
intent
C) listening with a sense of purpose
D) the ability to understand what someone
else is feeling
E) requesting additional information to help
understand the message
F) sender only party involved in message
G) clarifying the message and offering an
alternative perception
H) one's physical ability to perceive sounds
I) process of giving thoughtful attention to
what we hear
J) focusing on the content of the message in
order to gain knowledge
K) restating another person's message in our
own words

175) C
176) B
177) D
178) E
179) H
180) J
181) K
182) I
183) G
184) F