A T-Bone diagram is a tool that allows teams to identify and graphically detail all possible causes related to a problem and discover root causes of the problem at hand

Written information that is distributed by an organization to promote current views, products, or services is known as a ________

A) media kit B) clipping C) press release D) product sheet E) fact sheet

A two-year study that traced the levels of job satisfaction and absenteeism of health-care workers revealed that ________

A) absenteeism declined when satisfaction rose, and absenteeism rose when satisfaction declined B) absenteeism rose when satisfaction rose, and absenteeism declined when satisfaction declined C) the relationship between levels of job satisfaction and absenteeism could not be measured D) changes in the levels of satisfaction had no appreciable effect on rates of absenteeism