All of the following are forms of alternative dispute resolution except:

Rob's employee has been coming back from lunch drunk and performed poorly as a result. This employee is displaying a _____ work behavior.

Fill in the blank(s) with the appropriate word(s).

"Individuals who own life insurance and are called certificate holders are members of a

A) a risk retention group B) a home service insurer C) a certificate holders society D) a fraternal benefit society"