Janice was in a tough spot. She was trying to meet a deadline for her boss when the leader of her crossfunctional team asked her to submit some work on the same day. She knew she could not meet both deadlines. In this case, Janice was experiencing

a. role conflict.
b. role reversal.
c. role expectations.
d. role ambiguity.
e. role underload.

Ans: a. role conflict.