Each stage of the value chain accumulates costs and adds value to the product
Indicate whether the statement is true or false
TRUE
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A focus group activity in which participants are asked to complete tasks involving a potential product or website while observers watch, listen, and takes notes.
A dry cleaner has a single drive-thru window for customers. The arrival rate of cars follows a Poisson distribution, while the service time follows an exponential distribution
The average arrival rate is 16 per hour and the average service time is three minutes. (a) What is the average number of cars in the line? (b) What is the average time spent waiting to get to the service window? (c) What percentage of time is the dry cleaner's drive-thru window idle? (d) What is the probability there are more than 2 cars at the drive-thru window?