________ was a sociologist known for his book "The Functions of the Executive," which explains the importance of executive thought and action in achieving goals

Which of the following is a characteristic of OD?

a. depends upon power and political strategies b. imposed by management c. uses a micro approach to change d. seeks improved happiness of employees e. relies on humanistic values about people

Merchants must issue a refund within a specified period of time when a consumer cancels an order.?

Indicate whether the statement is true or false