Research suggests which of the following about product crises?

a. Most product crises develop into long-term litigation crises.
b. A successful follow-up product will reduce the crisis impact.
c. A product crisis is best managed through earned media.
d. Most companies are unable to recover from product crises.

b. A successful follow-up product will reduce the crisis impact.

Communication & Mass Media

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Describe effective use of eye contact in public speaking. Why is it important?

What will be an ideal response?

Communication & Mass Media

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Indicate whether the statement is true or false.

Communication & Mass Media