In direct installation any errors resulting from the new system will have a direct impact on the users and how they do their jobs and, in some cases—depending on the centrality of the system to the organization—on how the organization performs

What do MPR professionals call people who tend to be revered for their views on a broad spectrum of topics?

A) thought experts B) citizen marketers C) connectors D) stakeholders E) opinion leaders

Examining documents for key or guiding metaphors is done because behavior shapes language

Indicate whether the statement is true or false