Extemporaneous speaking and impromptu speaking are the same thing

Which is the "I" language that leads to more trust and cohesiveness in groups?

a) Descriptio b) Problem orientation c) Spontaneity d) Evaluation

______________ refers to the level of fear or anxiety associated with either real or anticipated communication with another person or persons

a) Self-concept b) Feedback c) Communication apprehension d) Assertiveness e) Confidence