Documentation enhances your charisma as a speaker while assuring listeners of the validity of your content

"You have a right to feel hurt; I should not have stood you up, but my mother fell and I had to take her to the hospital." This is an example of the communication pattern rejection

Indicate whether the statement is true or false.

Most audiences stop listening when the speaker's language is more formal or technical than theirs.

Answer the following statement true (T) or false (F)