Industrial firms choose locations that minimize cost, but service firms look for locations with good demographics and traffic count because these variables are indicators of good ________

Ryan is an experienced employee at an organization. The latest policy implemented by the firm's management provides only new employees with bonuses and other perks for exemplary performance. Ryan has raised concerns regarding the revised policy, but management stands firm on its revised policy. For Ryan's company to be a high-performance work system, which of the following elements is Ryan seeking to improve?

A. organizational structure B. staffing C. reward systems D. task design E. information systems

Terminal Network, or Telnet, is a(n) ________ layer program that enables a user to remotely login and use the resources of a remote computer

A) sending B) transport C) application D) matching