Who is primarily responsible for efficiency control?

An agent performs the acts of an agent for two different parties in a transfer of property. He doesn't inform them of this because he is unaware both consider him to be their agent. He has fallen into:

a. accidental dual agency b. ostensible dual agency c. coincidental double agency d. inadvertent double agency

"Loose Cannon" Buchanan said and did whatever he wanted, which was usually at odds with the behavior of the rest of the business faculty. An appropriate mechanism for bringing him into alignment with the rest of the team is:

A) Issuing superordinate goals. B) Creating a formalized set of rules. C) Making sure he was in close proximity to the rest of the faculty. D) Have the team adopt his aberrant behavioral patterns.