Which one of the following statements would not be true about cross-training employees?
a. Staffing need to know what the training means and how it might affect them.
b. If an employee is cross-trained, his or her training guarantees that future vacancies will be filled internally by the employee who is cross-trained.
c. It is best that management's cross-training objectives of the training are made very clear and explicit.
d. Cross-training allows management to fill in for absent co-workers temporarily.
B
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Which of the following statements is true about reverse innovation?
A) It involves learning what customers want but cannot get from existing products. B) It refers to a new product that fails to address customers' needs. C) It refers to gradual product improvements that come from technological developments. D) It starts by encouraging intrapreneurs. E) It refers to innovative ideas generated by employees within an organization.
When sending an unexpected résumé, what should be researched before sending the communication?
A) Hiring manager's field of expertise B) What the organization does C) Qualities the company would seek in the type of position you wish to apply for D) Correct address to send the résumé E) Whether the company prefers a traditional résumé or an emailed résumé