Commercially produced information systems are inept at handling back-office information needs

______________: Moderate attention to both parties' concerns -neither highly cooperative, nor highly assertive

Fill in the blank(s) with the appropriate word(s).

If an organization commits to CSR initiatives, then there must be ____________.

A. Short-term commitments B. both short and long-term commitments C. commitments perceived as real by customers D. real commitments