Whereas ________ specify how all group members should behave, ________ specify how individuals in particular positions should behave

Whenever Angus tries to reach his girlfriend Jean on the phone, he must dial several times because she is quite the talker and her line is often busy. When Angus finally gets through to Jean, he will be reinforced on which schedule?

a) fixed ratio b) variable ratio c) fixed interval d) variable interval

The distinction between stereotypical impressions and individuated impressions based on information about particular behavior is called ___________________

Indicate whether this statement is true or false.