The total quality management (TQM) philosophy involves all employees in ________

A) customer relationship management
B) continuous product quality improvement
C) market positioning
D) creating sustainability
E) increasing the lifetime value of customers

B

Business

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A(n) ________ diagram graphically depicts a database's contents by showing entities and relationships

A) data flow B) flowchart C) entity-relationship D) REA

Business

Factory Supplies Expense, Depreciation Expense-Factory, and Heat, Light, and Power-Factory appear on which section of the worksheet?

A) Statement of cost of goods manufactured B) Balance sheet C) Income statement D) Statement of cost of goods sold

Business