"History is a drama with many acts" is an example of metaphor.

Your roommate has just returned from giving her speech. She is visibly upset and begins to

criticize the instructor as an incompetent old fuddy-dud. You sit patiently while she continues her tirade against the instructor?s criticism of her performance. When she is done, you say, ?It must be really frustrating to have something you worked so hard on evaluated so harshly.? This response indicates you are listening for what purpose? A) enjoyment B) learning C) evaluation D) empathy

The Scientific Management method recognizes all of the following levels of roles and involvement EXCEPT which?

A. Upper management B. Middle management C. Volunteer labor D. Support staff