When receiving a work-related message that requires a reply:
a. Always respond immediately
b. Do not reply (ignore the message)
c. Do not reply for two days (take ample time to think)
d. None of the above
D
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When writing a career objectives line, is it important to keep your objective vague?
A) Yes. B) No. C) It depends on the position you are applying for.
A new shopping mall is considering setting up an information desk operated by two employees. Based on information obtained from similar information desks, it is believed that people will arrive at the desk at the rate of 20 per hour
It takes an average of 4 minutes to answer a question. It is assumed that arrivals are Poisson and answer times are exponentially distributed. (a) Find the proportion of the time that the employees are busy. (b) Find the average number of people waiting in line to get some information. (c) Find the expected time a person spends just waiting in line to have his question answered.