This is a form of communication that has rules for the use of sounds and symbols.

Which of the following statements about group conflict is true:

a. Effective members avoid only constructive conflict. b. Effective members steer the group away from engaging in all forms of conflict. c. Effective members are willing to engage in conflict and hurt others' feelings if it means getting the job done quickly. d. Effective members promote conflict that is constructive for the group's tasks and climate and discourage conflict that disrupts healthy discussion.

When an arguer prepares arguments thoroughly, investigating both sides of a

controversy, he is upholding the ethical standard of (a) clarity. (b) honesty. (c) efficiency. (d) relevance.