Components of quality management include
A) customer satisfaction.
B) defect prevention.
C) continuous improvement.
D) all of the above.
D
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When audiences become aware of some aspect of a certain product, they are said to be demonstrating
A) attitude-oriented behaviors. B) persuasive behaviors. C) information-oriented behaviors. D) connector behaviors. E) action-oriented behaviors.
Laurette has entered into a contract with Jackson to purchase his retail music shop. Jackson's lease on the existing building (which is in an excellent location) has five years remaining
If Laurette wants the lease to be part of the business sale ________. A) she should include a clause in the sales contract in which Jackson agrees to assign to her/his rights and obligations under that lease B) she should notify the landlord of Jackson's assignment of the lease agreement to her C) A and B are correct. D) None of the above. Because Jackson does not actually own the building, he can transfer no rights to it to Laurette.