The two positive-rated dimensions on the SPACE Matrix are
A) FP and CP.
B) CP and SP.
C) FP and IP.
D) IP and SP.
E) FP and SP.
C
Business
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All of the following are questions to ask about demand patterns and their underlying causes EXCEPT ____________
a. Do demand levels follow a predictable cycle? b. What are the underlying causes of these cyclical variations? c. How much demand are competitors receiving? d. Do demand levels seem to change randomly? e. Can demand for a particular service over time be disaggregated by market segment?
Business
Performance dimensions on which customers expect a minimum level of performance are called:
A) order winners. B) minimum performers. C) recommended daily allowances. D) order qualifiers.
Business