Many homeless parents discover that they no longer have an environment in which they can engage in private communication with their children. This results in which of the following?

A separate temporary file on the hard drive is a/n:

a. scrub file b. sequential containment file c. virtual file d. scratch track e. audition file

All of the following are ways for a speaker to increase goodwill EXCEPT _____________.

a. understanding the audience b. empathizing with the audience c. liking the audience d. being responsive to the audience