Making references to the political, social, service, or professional groups your listeners belong to can help you tailor your speech to your specific audience

The process of selecting words, images, and other forms of communication that will form a message is known as ________

A) channeling B) decoding C) encoding D) translating E) message selection

Nonverbal communication can be used to communicate prejudice when an individual averts his/her gaze, avoids touching another person's skin, watches an individual carefully, or withholds a smile

Indicate whether the statement is true or false