When the cars manufactured by an automaker have faulty airbags and the cars must be recalled, which of the following situations is illustrated?

a. disaster
b. product crisis
c. problem
d. litigation crisis

b. product crisis

Communication & Mass Media

You might also like to view...

Aaron has a PhD, works in a high tech firm, and frequently uses technical jargon. The vocabulary preference Aaron uses is his

a. conversational rule. b. dialect. c. syntax. d. lexical choice.

Communication & Mass Media

What are important elements to include in an introduction? Discuss at least three strategies a speaker can use to gain audience attention in the introduction

What will be an ideal response?

Communication & Mass Media