Packard's first compelling need was the need for

a. compelling security

Extravagant claims about one's product or organization are referred to as

A) advertising. B) public relations. C) flakking. D) puffery.

An intentional tactic where we reveal certain aspects of ourselves for specific reasons is called

A) self-awareness. B) rhetorical sensitivity. C) self-actualization. D) social penetration. E) self-presentation.