A decision made by Alan Lafley, the Chairman of the Board, President, and CEO of P&G, would be considered

Companies like Dell and General Electric have prospered and grown by:

A. focusing on manufacturing of goods rather than the provision of services. B. achieving natural monopolies in their markets. C. using franchise arrangements to sell their products in a wider range of markets. D. getting closer to their customers by offering a variety of services.

All of the following are new technology-related trends in MIS except:

A) cloud computing. B) big data. C) IoT. D) the mobile digital platform. E) co-creation of business value.