"At the end of my speech, the class will be able to describe how to get assigned to a counselor from the campus counseling service." This statement is an example of a

The conclusion of a speech

A) is your last chance to achieve your purpose. B) is less important than the introduction. C) should present new material. D) establish your credibility.

Which of the following is true about the way people process new information?

A. New information goes immediately into long-term memory. B. New information relates immediately to old information. C. New information is easier to remember when it is abstract than when it is concrete. D. All of the above. E. None of the above.