Which statement is true about conflict stemming from uncertainty about the work environment due to rapid, repeated change?

A) This is the most difficult type of conflict to resolve because of the nature of change.
B) This is intense and increases as the change becomes routine.
C) This is intense and dissipates quickly as the change becomes routine.
D) This is not intense and most find the experience very mellow.

Answer: C
Explanation: A) Incorrect. The nature of change is that eventually, things will stop changing and the new will become routine, putting an end to this source of conflict.
B) Incorrect. Conflict actually decreases when change becomes routine because individuals' stress levels return quickly to normal.
C) Correct. Once the change becomes routine, individuals' stress levels are lowered quite quickly.
D) Incorrect. Uncertainty creates intense (though short-lived) conflict.