A barrier to quality initiatives in healthcare is the separation of administrative and medical functions.

While every step in a marketing research project is important, ________ is the most important step

A) problem definition B) problem correction C) research design formulation D) report generation and presentation E) project completion

To avoid being too blunt, a direct format bad news message should include which of the following in the opening paragraph?

A) A statement that establishes common ground with the reader B) The credentials of the writer C) The bad news in the most positive terms possible D) Why the decision was made E) A neutral buffer