Unfreezing is likely to be easier when forces for change are strong and organizational leaders are aware of them

Which of the following statements is true about punitive damages?

A) They can be awarded in a case where no nominal or compensatory damages are awarded. B) They are designed to put the victim in the position he or she would have been in had the tort never taken place. C) The Supreme Court has defined the maximum punitive damages that can be awarded as a ratio of compensatory to punitive damages awarded. D) They are considered by some to be unconstitutional on the ground that they violate defendants' due process rights.

Integrating mechanisms such as task forces and teams help increase the level of standardization within an organization

Indicate whether the statement is true or false