To settle the crowd down and get down to business, Carl says, "Okay folks, let's get this meeting started." This is an example of _______

__________ is the audience's perception of how knowledgeable

you are about your topic. a. Competency b. Charisma c. Character d. Confidence

Ethics refers only to being sure you get what you want out of a communication transaction

Indicate whether the statement is true or false.