In 2009, the Ninth Circuit dealt a blow to what kind of electronic advertising in Satterfield v. Simon & Schuster?

Clarity, consensus, and intensity are three approaches that can help leaders promote

a. ideas. b. strong personalities. c. shared values. d. production.

Many employees resist change in the workplace because

a. they like the status quo. b. they do not like the status quo. c. change will not affect them. d. change is reliable.