A learned system of knowledge, behavior, attitudes and norms shared by a group of people is

Ruriko wants to persuade her audience of the need to preserve our national parks

She organizes her research into three categories: (1) the authoritative purpose of the national park system (2) the conditions currently existing in our national parks (3) the alternatives available to preserve the parks for future generations What organizational pattern would you recommend to Ruriko? a. topical division b. problem–solution division c. spatial division d. pro–con division

TJ is giving a speech on the reasons why recycling is everyone's responsibility. During this speech, TJ notices that his audience is notmaking eye contact with him, that there is a lot of restless movement, and that the audience's faces seem blank

How should TJ respond to this negative feedback? a. Speak slower so the audience understands. b. Ignore the audience and stay with his notes. c. Clarify the point with some significant statistics. d. Illustrate the point with a funny, personal example.