A speaker can prepare for the unexpected during a business presentation by
What will be an ideal response?
maintaining an attitude of flexibility.
mastering the presentation's content.
not mentioning audience members by name during the presentation.
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Which of the following is TRUE regarding services scheduling?
A) The critical ratio sequencing rule is widely used for fairness to customers. B) The emphasis is on staffing levels, not materials. C) Reservations and appointments are often used to manipulate the supply of services. D) Labor use can be intensive, and labor demand is usually stable. E) All of the above are true.
When infrastructure is publicly owned, it is important to price usage to reflect
A) the cost of rebuild the infrastructure once it is fully depreciated. B) the incremental profit from the use of the infrastructure. C) the marginal impact on the cost to society. D) the market clearing price.