If Rick's sales decreased from $90,000 (year 1) to $45,000 (year 2) and its cost of goods sold decreased from $40,000 (year 1) to $15,000 (year 2), then vertical analysis based on sales would show the following for cost of goods sold for the two periods:

Claire is assessing the percentage of customers who have not returned to the Coffee-of-the-Month club to estimate how many might leave on a yearly basis. What process is clear working on?

Which of the following would most likely increase candidate-order errors?

A) applicant gender B) recruiting pressure C) poor first impression D) lack of job knowledge