Explain what is meant by "the service recovery paradox."
What will be an ideal response?
The service recovery paradox occurs when customers are more satisfied following a failure and recovery than if no failure had occurred at all.
Business
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A motion for judgment on the pleadings is based only on the pleadings
Indicate whether the statement is true or false
Business
The only way a firm does not have real exchange risk is in the case of the firm that is ________
A) completely diversified internationally B) a net exporter C) a net importer D) completely domestic
Business