Scott is excited to take his teenage son, Nathan, to a baseball game. As they drive to the game, Scott talks extensively about the local team, citing batting averages and gauging the team's chances at making the playoffs. Scott does not seem to notice that Nathan rolls his eyes frequently, texts his friends during much of the drive, and does not seem interested in the upcoming game at all. To be more in tune with what Nathan wants to do, Scott needs to

A. decipher the meaning of nonverbal messages.
B. express nonverbal messages.
C. be sensitive to nonverbal messages.
D. consider the social situation a person is in.

Answer: C

Communication & Mass Media

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At what point do you begin constructing your speech?

A) Once you start revising significant portions of your speech-in-progress B) Once you are able to discuss what you've drafted with a friend C) Once you have gathered information and taken notes D) Once you have begun contemplating your topic

Communication & Mass Media

According to Lencioni, which team dysfunction is the most important? In other words, if teams don't have _______, they will not be able to perform at the highest levels.

a. Commitment b. Trust c. Goals d. Communication

Communication & Mass Media