In a speech, Aisha says: "You should now understand the three most-recommended methods for improving your ability to recall people's names: the repetition method, the word-association method, and the visual imagery method. I hope you will put these methods into practice and you will remember my name the next time you see me in the hall." What device is Aisha making use of in her speech?

A) a final summary
B) a transition
C) an internal summary
D) a preview statement

Answer: A

Communication & Mass Media

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"How do you lead?" is an example of a(n)

A. closed question B. hypothetical question C. leading question D. open question

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Upward communication distortion is less likely to occur if the employee has advancement aspirations

Indicate whether this statement is true or false.

Communication & Mass Media