It bothered Rolanda that her new friend LaNelle called her grandmother by her ?rst name

instead of addressing her with the more respectful title of "Mrs." Explaining her feelings to
LaNelle, Rolanda satis?ed which communication function(s)?

A) to in?uence and persuade her friend
B) to create and maintain her own identity
C) to form and strengthen her relationship with LaNelle
D) all of the above

D