Which of the following is a way to prevent conflicts from derailing the group problem-solving process?
A) Keep the discussion focused on personalities, not on issues.
B) Rely on personal opinions for evidence.
C) Be evaluative and judgmental rather than descriptive.
D) Keep emotions in check.
Answer: D
Communication & Mass Media
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When facing a reluctant audience, a persuasive speaker should
A) begin with areas of agreement. B) go on the attack immediately. C) avoid presenting information that runs counter to his or her position. D) set high goals for change.
Communication & Mass Media
Give an example of each of the following introductory devices: (1) references to historical events; (2) references to recent events; (3) personal references; (4) references to the occasion; and (5) references to preceding speeches
What will be an ideal response?
Communication & Mass Media