Discomfort when evidence is presented that is contrary to what we believe is called cognitive dissonance

All of the following are types of attention getters EXCEPT

A. rhetorical question. B. humor. C. quotation. D. action statement.

Which of the following is important for situational audience analysis?

A) Determining the listener's orientation toward the topic. B) Determining the listener's orientation toward the speaker. C) Determining the listener's orientation toward the speaking occasion. D) All of these answers are important for situational audience analysis.