During which phase of the negotiation process do the parties have the actual discussion to hash out an agreement?
A) preparation and planning
B) definition of ground rules
C) closure and implementation
D) bargaining and problem-solving
E) integration of preferences
D
Explanation: D) The essence of the negotiation process is the actual give-and-take in trying to hash out an agreement. This is where both parties will undoubtedly need to make concessions.
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